I brought me Tee cup shitzhu in for grooming like I usually do. However, there was a newer employee that I hadn't seen before check me in and take my dog. I receive a phone call a few hours later telling me I have to come in and get my dog because something happened and they don't know what. So I go to the store and they tell me that my dog "may have had a seizure". May have? Right there I knew something was up. The guy seemed wry nervous about the situation rather than concerned. He states the dog "flipped or something, he's not sure" at the time I didn't think much of it I was just concerned about my dog. However, both employees were acting quite strange in retrospect. When I walked in the back she was shivering wet on top of the sink. So you're telling me my dog had a seizure and you're going to keep her on the top of the sink instead of holding her, drying her off or at least keeping on the ground in case she had another seizure. What an efffing joke! My dog had no problems at the time, she's perfectly healthy, but she was an older dog. Thinking back now after many months, maybe it's been almost a year now, I've come to realize that it definitely was not a seizure. I am in the medical field, so I have some experience with humans in regards to seizures and brain injuries, etc. She's never had another episode "seizure" from what they were explaining. My best guess is that they dropped her on the floor and she had a head injury. When I think back the employees were just so nervous and had no explanation really about the situation. It really gets me angry that I didn't do more at the time, but I was really just concerned about my dog. Over time, my dog has recovered to some degree. Like I said before, she's never had any type of episode anything near that look anything like a seizure. Unfortunately, she's never been the same either. Just beware, that things can happen unbeknownst to you and there are dishonest people out there. I am 100% certain that my dog was dropped. It was probably an accident, but I wish the employees would've been more truthful about the situation.
Decent pricing, friendly knowledgeable staff, allowed to bring in your well behaved pets, large inventory of pet products and aquarium supplies. Also have a good customer rewards program.
Beware - I saw rat turds in the store. It was disgusting. I do not recommend buying pet food here!
Have had a severely thin baby bearded dragon up for sale for at least a week now. Looks super lathargic in the enclosure, almost never opens its eyes and is always in the same spot day after day. How has this animal not been taken out to be healed? He does not look to be in good shape at all, should not be up for sale with the other beardies. Not to mention they house their reptiles on sand which is dangerous for baby dragons (and calcium sand is no exception) animals also always look dusty and gray cause of the sand. I don't understand why they don't just used carpet? So much cleaner and does not harbor bacteria in a loose substrate that the poor babies might accidentally lick or eat (which can lead to potential impaction) Other then that I have always found at least one fish in a tank that looks dead (not moving at all, is at the bottom or stuck somewhere and looks like it's growing algae, normally it's a gold fish)
Brought a few small animal pets from here most in part due to the wonderful customer service I received from Crystal. If you need assistance or have questions she's VERY knowledgeable and patient. Takes her time to explain and teach you. The place is clean and well kept. Great offers if you join their Pet Rewards program, which is totally free! Thanks again Crystal!!!
Petco Animal Supplies is a US Store based in Palm Beach Gardens, Florida. Petco Animal Supplies is located at 11262 Legacy Ave, Palm Beach Gardens, FL 33410, USA.
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