Called last night to get details about a pandora promotion, had the pleasure of speaking with Whitney. Her mannerism and etiquette was just beyond words! Absolutely the nicest person I've ever spoken to. Just left the store, I purchased my first pandora bracelet and some charms. Whitney was patient and very knowledgeable and recommended some really nice pieces! Can't wait to go back for more charms :)
I brought a bracelet in to be repaired on a Wednesday. Went to pick it up on Saturday after 5:30 like they told me. It was not ready until after 7:00. I think they actually started work on it when I arrived to pick it up.
Was pushed into buying a larger engagement ring than I really wanted (I have small hands and the stone just looks too big on me), and it was positioned wrong in the platinum setting. THREE times I took it back to the store and it was crooked every time they gave it back after days! Don't trust this store or their salespeople! They think that because they are situated in PBG, every person who comes in there is an idiot sheltered housewife. They rarely have customers in there and will hound you like they are trying to drink the very blood from your neck if you come in. When I broke my elbow, the paramedics had to cut the ring off of my finger (I almost always have it on) because the swelling was starting to cut off blood flow to my finger. I had a lifetime repair/protection policy on the ring, and yet the employee at the store seemed irritated that I was not purchasing, but rather just asking to use the repair policy on my ring. Yes, the ring was literally destroyed. But gold is malleable and not that hard to reshape.
Walked in and was acknowledged by NOT ONE person! Went to the check out counter for a return and everyone walked right pass me as if I was invisible. One lady actually came to the register looked at me, didn't say a word, then walked away. Never coming back to this place again!
Unfortunately it took me 3 months to realize that I was getting charged 26.99%, and had already payed over $300 in interest. It turns out their only special is 0% interest for 12 months ONLY IF YOU MAKE 20% DOWN PAYMENT. Luckily the 800 customer service rebated all of the interest back into my account (let's wait and see if that's actually true) BUT had to take part of my 3 months payments as the 20% down payment, without changing the interest free time-frame. So, now I have three less months to pay this off with no interest.
THE BEST PART IS THAT THE 800 MANAGER CALLED THIS STORE LOCATION TO FIND OUT WHAT HAPPENED, AND THEY DENIED HAVING ANY SPECIAL AT THAT TIME.
You've been warned, get everything in writing because these people obviously don't know what they're doing.
STAY AWAY FROM THIS STORE. I purchased a ring for my now fiance and chose Jared because they were advertising 0% interest for 10 months. I confirmed and repeated over and over again that I was getting 0% interest for 10 months. They nodded, they smiled, they agreed, they made the sale , and I went on my happy jolly way to get engaged. All was flowers and sunshine.
Jared The Galleria Of Jewelry is a US Jewelry Store based in Palm Beach Gardens, Florida. Jared The Galleria Of Jewelry is located at 11360 Legacy Ave Suite 100, Palm Beach Gardens, FL 33410, USA.
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